Please refer to this page for our policies regarding refunds, shipping, privacy, and more.
Refunds
Refunds will only be provided on goods received damaged. Please contact us for authorization. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.
Shipping
Please be assured that your items will ship out so as to arrive as close to your requested date as possible. We cannot, however, guarantee specific delivery dates. We typically ship via United Parcel Service (UPS), but reserve the right to determine the most efficient carrier for your order. Sorry, but we cannot ship to P.O. boxes.
Credit Card Authorization and verification must be received prior to processing your order. If you are shipping to a warm climate, please contact us at 847-864-5504 or click here to email for charges related to insulated boxes and shipping service. We cannot guarantee shipments to or through areas where the daily average temperature is 65° F or above without the use of insulated containers, and delivery within 2 business days.
Privacy Policy
This privacy notice discloses the privacy practices for www.belgchocpiron.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future for our e-newsletters to tell you about specials, new products or services, or changes to this privacy policy.
Your Access To and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our web site:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the web site, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Notification of Changes
We may amend this Privacy Policy at any time by posting the amended terms on the web site. Your continued use of products or services will constitute your acceptance of any changes or additions to this Privacy Policy.