IMPORTANT SHIPPING NOTICE!
UPS and FedEx have suspended their delivery service guarantee for all services until further notice. Shipments MAY be delayed regardless of choice of service.
Shipping – Covid-19 Update
Both UPS and Fed Ex have cancelled their money back guarantee on all services. They can and do run late on package delivery commitments. With this, we are not able to commit to or guarantee delivery timeframes.
We appreciate your business, but want to be sure your chocolates are received in good condition. We do not wish you or your gift recipient disappointed, and we know that chocolate melts easily. We will not process any order that does not include the purchase of an Insulated Container if shipping to areas where the temperature is 65 degrees F or above. Please return to your cart and add the insulated container and appropriate shipping service not to exceed 2 days, or give us a call at 847-864-5504 and we will be glad to help.
Orders will be shipped within 5 business days after receipt of order. The Delivery Time shown under Delivery Method is the courier’s estimate for their delivery service once we have shipped your order. If you need your gift sooner, please call us at 847-864-5504. Please be assured that your items will ship out so as to arrive as close to your requested date as possible. We cannot, however, guarantee specific delivery dates. We typically ship via United Parcel Service (UPS), but reserve the right to determine the most efficient carrier for your order.
If you wish to send multiple items to the same address or have any shipping concerns, please call us at 847-864-5504. We will gladly take your order over the phone and calculate the most efficient and cost-effective shipping solution for your gift.
Credit Card Authorization and verification must be received prior to processing your order.
Refunds will only be provided on goods received damaged. Please contact us for authorization. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.
This privacy notice discloses the privacy practices for www.belgchocpiron.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access To and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our web site:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the web site, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Notification of Changes